maskina_haus
Icelandic(IS)English (United Kingdom)

ESOMAR Individual Membership Information

Total Customer Satisfaction

Total Customer Satisfaction is a measurement consisting of 12 questions. Ten of the questions are standardized and the two remaining questions are specific to the clients needs. Total Customer Satisfaction addresses all of the main aspects of the company‘s service. The two specific questions make the Total Customer Satisfaction all the more valuable and practical for the client.

 
fallhlifarstokkvarar